This is a job that not many people have heard of but does require that you be organized, able to multitask, and have good communication skills. A mover coordinator works with businesses and individuals helping to arrange and manage their moving process. Some of the tasks that you may do can include:
• Provide cost estimates for the move
• Figure the final payment information
• Arranging the date and time the relocation will start
• Estimating the amount of time it will take to complete
• Communicating with the relocation state and customers regarding the move
Depending on the company, the mover coordinator works for you may also have to drive the moving truck, be responsible for planning the route of the move, and managing the employees who will transfer the furniture and boxes to and from the moving truck. Other responsibilities or tasks a mover coordinator may perform could involve sales and negotiation with the customers. For example, you may have to negotiate the details of the contract and price of the move with the customer. You may also be responsible for talking to the customer in person or on the phone, dealing with any problems, questions, or concerns that the customer might have.
When doing scheduling tasks you will have to organize and schedule moves to make sure that the company can provide moving services to the scheduled customers without having to cancel he move or showing up late. You will also have to work with the customers helping them choose the best time and date for the move. A mover coordinator may also be responsible for scheduling the movers that load, unload, and drive the moving trucks. This calls for the mover coordinator to have meticulous organizational skills and good memory so the day is not over scheduled and all moves can be completed as scheduled.
If the move is out of state, the mover coordinator may be responsible for securing rooms for the employees to sleep and rest before continuing their journey in the morning. Sometimes the mover coordinator may be required to drive the moving truck or even help load and/or unload important items for the customer, like those boxes that have a high monetary value or very fragile. In some moving companies, a supervisor oversees several other moving coordinators. The supervisor will be the one that stays in the office while the other mover coordinators may have to go with the moving truck.
To sum up the mover coordinator job and responsibilities they are the contact person for potential customers and is the overseer of the move by helping make sure that the move goes as expected from start to finish and that their stuff is handled with care.